SSL certificate FAQs: Common Questions and In-Depth Answers, Part 4

a) What is SSL security ?

SSL is a security protocol that establishes a secure, encrypted connection between a web server and a client, protecting sensitive information like login credentials and personal data. Installing an SSL certificate activates the protocol, ensuring a secure connection between the website and the user’s browser.

b) What are the advantages of an EV SSL certificate ?

Extended Validation (EV) is the highest level of SSL, offering greater credibility and trust to websites. It includes features like a green address bar and company name display, boosting trust and consumer confidence.

c) What should I do after I purchase an SSL certificate from your website ?

To purchase and activate an SSL certificate on our website, please provide the following information to our support team:

1. Specifying the domain name, whether it’s a main domain or a subdomain, which can be www.yourdomain.com for the main domain and support.yourdomain.com for the subdomain, and the wildcard SSL option, which can be *.yourdomain.com. 
2. Generate the CSR code on your web server using the specified domain name as the common name, and select a key of at least 2048 bits during the process.
3.  Create the email address: hostmaster[at]yourdomain.com, which is necessary for SSL verification.
4. Specify the type of web server they are using, such as Windows IIS or WHM cPanel. 

For any inquiries regarding the steps, please reach out to our support team.

d) How do I contact your support team if I have questions or concerns ?

Our 24/7 support center is available to provide assistance and provide necessary information through live chat.