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Advanced Techniques: Data Protection with Backup and Restore in Smarter Mail

Regularly backing up email files is crucial to prevent data loss in hardware crashes, hard drive corruption, or system failures. This article outlines which files should be backed up manually or through a backup solution like BackupExec or Veritas and recommends Hobocopy, an open-source alternative to Robocopy.

Below is where the archive data folder is stored:

  • C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Settings\Archived Data
  • C:\SmarterMail\Domains\[domain_name]\Archived Data
  • C:\SmarterMail\Domains\[domain_name]\Users\[username]\Archived Data

a) How do I back up data in Smarter Mail?

1. To back up your Smarter Mail installation, include all .json and .dat files in the Settings directory, located at C: \Program Files (x86)\ SmarterTools\SmarterMail\Service\.

2. All Smarter Mail domain folders, typically located in the C:\SmarterMail\Domains directory, must be backed up.

3. The Smarter Mail installation can be backed up without the need for any registry settings or databases.

b) How do I restore data in Smarter Mail?

1. To restore files, ensure that the Smarter Mail service (MailService.exe) is stopped before proceeding.

2. To update a system, simply replace domain or user folders with backup versions of those same folders, or even the entire Domains folder.

3. The recovery process can also involve individual user accounts, folders, or emails, if desired.

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