Advanced Techniques: Setting Up Incoming Gateways and Sender Verification in Smarter Mail

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Sender Verification Shield is a tool used to verify a sender’s email address’s validity using SPF, DKIM, and DMARC. However, large Smarter Mail installations often use incoming gateways to facilitate message flow, potentially confusing sender…
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Advanced Techniques: Email and Account Restoration in Smarter Mail

tiong Email Support/ Server
System administrators may encounter problems requiring user account recovery, email folder recovery, lost emails, or large message moves. Smarter Mail does not perform file system backups, but administrators can restore user data from the web…
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Advanced Techniques: Diagnosing and Fixing SMTP Problems in Smarter Mail on AWS

tiong Email Support/ Server
Smarter Mail on AWS infrastructure may experience SMTP failures or timeouts due to the default configuration of Windows servers. This issue prevents email delivery and disables jumbo frame support. To resolve this, unblock SMTP access…
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Advanced Techniques: Smarter Mail Backup Automation with RoboCopy

tiong Email Support/ Server
Regularly backing up email files is crucial to preventing data loss in hardware crashes or system failures. If not a professional backup solution, schedule a task in Windows for full backups of Smarter Mail installation,…
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Advanced Techniques: Securing Smarter Mail with SSL/TLS Encryption

tiong Email Support/ Server
SSL and TLS are secure protocols that enable encrypted data transmission, enabling users to access email through third-party clients without fear of data interception. SSL encrypts connections immediately, while TLS is encrypted after the STARTTLS…
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