Troubleshooting Outgoing Calls: Smarter Track Communicator Ringing Issues

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The error may be caused by a network firewall or DHCP settings on the router. To resolve it, add a STUN server for network address translation. STUN is a protocol used for packet routing behind…
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Transitioning to Hosted Smarter Track: A Comprehensive Migration Guide

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The process of transferring data from an installed Smarter Track version to a hosted Smarter Track site is straightforward. a) How do I move data from an installed version of Smarter Track to a hosted…
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Migrating Smarter Track to a New Server: Comprehensive Instructions

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System administrators may occasionally need to migrate Smarter Track to a new server due to company growth or a change in hosting provider. a) How do I move Smarter Track to a new server? 1.…
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Comprehensive Guide to Smarter Track Administrator Password Recovery

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User passwords can be changed through the admin interface in Smarter Track, and if an administrator account’s password is unavailable, other administrators can change it. If access is restricted, users can change passwords directly in…
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Comprehensive Guide to Automated Email Sending in Smarter Track

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Smarter Track may occasionally send automated emails to users or system administrators, such as system notifications or events. To ensure relevant messages, the brand’s default email settings are used, making it essential to set up…
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