Advanced Techniques: Diagnosing and Resolving Issues with UNC Paths in Smarter Mail

Smarter Mail may encounter errors when using UNC paths or shared drive locations for mail archive, domain, or data storage. This issue is caused by permissions issues, which may not occur on a network with…

Advanced Techniques: Diagnosing and Fixing -1603 Error During Smarter Mail Upgrade

This article provides guidance on resolving Smarter Mail error code -1603, even if rebooting and reinstalling the software are unsuccessful. a) How do I fix installshield error 1603 in Smarter Mail ? 1. First, uninstall…

Advanced Techniques: MAPI Account Replacement Strategies in Smarter Mail

To ensure a clean and clear connection between Outlook and your Smarter Mail account using MAPI, follow these steps, whether it’s your first time or you need to reset the connection, to ensure seamless sync…

Advanced Techniques: Rectifying and Improving User Disk Space Information in Smarter Mail Reports

Smarter Mail reports can sometimes contain incorrect disk space utilization values, causing notifications to users despite their disk space being within their allocated limit. a) How do I identify incorrect disk space reporting in Smarter…

Advanced Techniques: Detecting and Mitigating Compromised Accounts in Smarter Mail

Spammers often send excessive spam through compromised accounts, leading to issues like domain blacklisting and IP address blacklisting. The most common method is using a weak and insecure password, which can compromise an account and…