User-Friendly XMPP Setup: A Guide to Pandion Configuration in Smarter Mail

tiong Email Support/ Server
Smarter Mail now offers built-in chat functionality, allowing all domain users to maintain internal communications using any chat client that supports this protocol. a) How do I set up Pandion for XMPP ? 1. First,…
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Comprehensive Guide to Disk Space Discrepancies: Troubleshooting in Smarter Mail

tiong Email Support/ Server
Smarter Mail calculates overall disk usage for users and domains internally, rather than polling disks, to save valuable disk I/O. This is done to ensure that the user’s folder on the server matches the listed…
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Troubleshooting Server Issues in Smarter Mail

tiong Email Support/ Server
The symptoms are likely due to server NIC issues, with gigabit-class NICs utilizing the TCP offload engine. Gigabit network adapters often enable the “Checksum Offload” feature by default, which calculates a checksum in the IP…
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Troubleshooting Smarter Mail: No Connection to 127.0.0.1:17001 – SocketException Error

tiong Email Support/ Server
The webmail interface can communicate with the Smarter Mail service via remote calls, with the default being TCP on 127.0.0.1, port 17001. IPC, an alternative option, uses named pipes. If an error occurs and the…
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Advanced Techniques: Smarter Mail after changing the Windows locale

tiong Email Support/ Server
Modifying the server’s Windows regional settings is not recommended due to potential GRP file corruption and Smarter Mail issues. This can occur when the default code page changes, such as from English to Japanese. It…
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