Enhancing Moderation: A Guide to Restricting Posts in Smarter Track Threads

tiong Smarter Track
A centralized location for interacting with end users and customers is crucial for businesses. Brand portals often include a customer community area, integrating traditional forums with additional features. This allows users and agents to post…
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Managing Post Status: How to Flag a Community Post as Unread in Smarter Track

tiong Smarter Track
A centralized location for interacting with end users and customers is crucial for businesses. Brand portals often include a customer community area, integrating traditional forums with additional features. This allows users and agents to post…
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Enhancing Navigation: How to Generate Links to Individual Replies in Smarter Track Threads

tiong Smarter Track
A centralized location for interacting with end users and customers is crucial for businesses. Brand portals should include a customer community area, integrating traditional forum functionality with additional features. This allows users and agents to…
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Personalizing Communication: A Guide to Custom Portal Messages in Smarter Track

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The portal is the first point customers see when visiting a help desk, so it’s essential for organizations to customize their homepage to match messaging and branding. This can include changing the default color scheme…
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Brand Styling Mastery: Adding Your Touch with Custom CSS in Smarter Track

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Smarter Track’s custom CSS feature allows for easy customization of customer-facing portals, integrating them into existing websites. This allows companies to add corporate branding, making user access easier. Custom CSS can be used on a…
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