Anti-Spam policy

ACSB is proactively against the rampant abuse of internet email for unsolicited marketing and we do not tolerate our servers being used to send or receive spam (unsolicited bulk) email. ACSB clients agree to terms of service which include an Acceptible Use Policy prohibiting transmiting or facilitating spam. If you receive unsolicited email from a ACSB customer, please report it (with all headers!) to Any user found to knowingly violate our SPAM policy will be terminated.
Definition of UBE (Unsolicited Bulk E-mail), or spam:
  • Use of ACSB hosted domain or server to send any message, promotional material or other form of solicitation via e-mail not explicitly requested or permitted by the recipient of such message.
  • Unsolicited postings to newsgroups advertising any IP or URL hosted by ACSB Hosting
  • Use of web pages set up on other ISPs which allow spamming by directly or indirectly referencing domains or IP addresses hosted by ACSB Hosting.
  • Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to spam.
  • Forging or misrepresenting message headers, in whole or in part, to mask the true origin of the message.

Penalties for Spamming:

ACSB reserves the right to terminate, without warning, any account violating our anti-spam policy. Use of ACSB services constitutes acceptance of this policy. ACSB may, at its option, charge $75 per validated spam complaint received for any domain or IP on our network. These charges are non-refundable and will be invoiced to the owner of the domain or server at the time of complaint notification. ACSB will determine at it’s discretion what is considered “spam” or “UCE” and determine from available evidence whether this was the actual intent of the customer.


It is strictly prohibited in conjunction with your ACSB account to sell software designed specifically to facilitate the practice of spamming.


ACSB reserves the right to disable any account at any time should it feel there is a reasonable suspicion that it is being used in conjunction with the practice of spamming.

Customers must substantially address all spam related inquiries by ACSB personnel within 72 hours. Failure to respond within a reasonable period of time may result in the disablement of the user’s account.