Managed Dedicated Server Services

Server Administration and Management Plan
Standard Basic Enhance
FREE RM250/month RM500/month
24 x 7 live technical support tick tick tick
Log file rotation tick tick tick
Hardware replacement tick tick tick
Domain Name Service and Management 25 25 25
Remote Eyes and Hand Request 8 x 5 24 x 7 x 365 24 x 7 x 365
Service Monitoring 0 5 10
System Administrative Service tick 2 hr/month 5 hr/month
OS hardening Service tick tick tick
Anti Virus protection web and mail tick tick tick
Data Backup (optional) Optional Optional Optional
Data restore (optional) Optional Optional Optional
Monthly Reporting tick tick tick
Operating System Reinstallation tick 1/Year 2/Years
Dedicated Engineer Support tick tick tick
99.95% Uptime Secure tick tick tick
MRTG Bandwidth Usage Graphs tick tick tick
Server optimisation tick Half yearly Quarterly
LAMP Installation tick tick tick
Email Service Diagnosis tick tick tick
Control Panel Full Function Management (only for control panel subscribers) tick tick tick
Priority Service Normal High Highest

Managed VPS Services


Server Administration and ManagementPlan
SilverGold
FREERM100/month
24 x 7 live technical supportticktick
Log file rotationticktick
Hardware replacementticktick
Domain Name Service and Management2525
Remote Eyes and Hand Request8 x 524 x 7 x 365
Service Monitoring02
System Administrative Servicetick2 hr/month
OS hardening Serviceticktick
Anti Virus protection web and mailticktick
Data Backup (optional)OptionalOptional
Data restore (optional)OptionalOptional
Server optimisationtickHalf Yearly
Monthly Reportingticktick
Operating System Reinstallationtick1/Year
Dedicated Engineer Supportticktick
99.95% Uptime Secureticktick
Bandwidth Usage Graphsticktick
LAMP Installationticktick
Email Service Diagnosisticktick
Control Panel Full Function Management
(only for control panel subscribers)
ticktick
Priority ServiceNormalHigh