Dear Encik Soffian
I just wanted to put on record my sincere thanks and appreciation to you for the time you spent troubleshooting my email settings this morning.
You were very friendly, patient, understanding and resourceful in your interaction with me and I found that to be very professional and commendable.
Again, thank you for your assistance which I was impressed with, as quality and intelligent customer service is very rare these days. I shall not hesitate to relate this very pleasant experience to my colleagues and clients and based on this, they should have full confidence in engaging Webserver / Acme Commerce Sdn Bhd for the supply of web services and solutions.
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