Dear Valued Customer,
We wish to inform that, there will be a server relocation involving the mail server with the IP 220.127.116.11 on the following date/time:-
Date: 1st Oct 2009
This process is transparent where by there will be no downtime during the relocation process. However, for the user that currently using IP to access to our services or running an Internal Email Server in the office, kindly update the IP accordingly as shown below:-
There will be no issues for the user that using domain name to access to our services as the IP will be updated from our end.
Should you encounter any difficulty accessing your email accounts after the transfer, please do not hesitate to contact us at 603 – 2032 2263 or email us at email@example.com.
We hope you will have a brand new experience with this new Smartermail system. We certainly look forward to your value feedback in due course.
Customer Care Division
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