Efficiency and Productivity Issues

• Large quantity of spam or junk emails
• Missing emails for unknown reason
• Late delivery and receipt of emails
• Ineffective mail filtering mechanism
• Cannot send large attachments
• Virus infected emails
• Email account being blacklisted
• Frequent downtime
• No privacy and confidentiality

Financial issues

• Expensive hardware and software to purchase
• Insufficient technical support after office hour
• Very high maintenance cost
• Never ending investment to upkeep the mail system

Your organization may require a dedicated email server under the following circumstances:

• You are depending on the email for your business
• You have a lot of email data (large email and attachments)
• You want maximum security, flexibility and reliability
• You do not want to share your email services with others
• You have a special backup requirement
• You require special software or hardware
• You require a Service Level Agreement (SLA) for your email services

Identify Your Needs
Based on your requirements, we will determine what servers, software, and hardware will best suit your current and future needs

Provide Customizations
We can provide support and integration with your existing infrastructure by customizing our application and working with your technicians to provide a seamless coexistence with your organization.

Each Dedicated Email Server client receives a package customized to their requirements. All of the features listed here are available, but not necessarily required. If you have additional requirements, we will try our best to accommodate.

No explicit limits on number of users or disk space that you can use, subject to what your server(s) can handle.

• A Complete Feature Set: You may receive all of the standard email hosting features of our shared email services, including IMAP, POP3, SMTP, WebMail, Email Aliases, Email Forwarding, Auto Responders, Address Books, Security, and much more.
• Complete IT Outsourcing: Our custom email hosting and secure webmail software will be installed onto your dedicated
  servers. We will manage the administration, security, backups, upgrades, and all aspects of these servers and the
  software used on them. You do not need to have a technical staff on hand to manage your organization’s email.
• Security: For the security conscious organization, we offer Secure SMTP, Secure IMAP, Secure POP3, Secure WebMail
  and other features to ensure the integrity and privacy of your email. All servers are secured by firewalls and access is
  restricted to essential support personnel.
• Comprehensive Spam and Virus Filtering: Our services can be combined with our web-configurable premium anti-
  Spam and anti-Virus filtering services.

Pro-active monitoring: we will monitor your email server(s) 24 hours a day, 7 days a week. Our experienced technicians
will automatically fix any problems that occurred.

For standard support questions and concerns, our support staff is available via email and via our online support ticketing
system. For emergencies, you can contact us via our extended hour support number 24 hours a day, 7 days a week. We
pride ourselves on our customer relations.

We provide detailed help and solutions for the use of our email hosting services and software to your technical staff and
your users. We will also provide you with and install upgrades to our software and operating system patches as they
become available.

We provide the following guarantees on your service:

• Network Connection: We guarantee that the network will be available 99.9% of the
  time in a given month, excluding scheduled maintenance.
• Hardware: We guarantee the functioning of all hardware components and will replace any failed component at no cost to the customer.
• Infrastructure: We guarantee that the critical infrastructure systems, including power and HVAC, will be available 100% of the time in a given month, excluding scheduled
  maintenance.