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Announcement

30th. July 2003

Subject : Upgrading of e-mail system.

We are proud to announce that we have successfully upgraded our mail servers hardware and software to serve you better. New improvement include:

01. Our new mail server are now equipped with Dual Xeon 2.4 processor, 1GB RAM and dual 36GB SCSI hard drive.

02. Ipswitch Mail server upgrade from Ver 7.15 to 8.0. Some of the benefit include, enhanced security validation, anti-spamming mechanism and enhanced mail queue system 

03. We have also added a new Linux mail server. Now client will have a choice of hosting their email either on Windows 2000 or Linux platform.

In view of the recent SMTP  policy changed, we have enhanced all emails sending from our SMTP server will required authentication.

We trust that with the enhancement above, we have increased the level of reliability of the mail systems.
 
 
 
19th. May 2003

Subject : W32/Fizzer@mm Spreading At Extreme Pace

You are probably aware now about the new worm/virus W32/Fizzer in town. Have you been bombarded with virus email? Is your PC infected? Or have you been bombarded with virus notification mail?

W32/Fizzer@mm was first discovered on the 8th of May but did not gain wide distribution until early this week. It seems now to be reaching such a wide distribution that computer users should be even more careful about unknown emails and attachments than before. Do make sure that you have latest version of anti virus using virus signature files from the 15th of May or later to detect W32/Fizzer@mm.

No worry, our network/mail servers here at WebServer are all virus protected, we have a schedule to download new virus patterns from our suppliers everyday and as soon as we received the most updated virus pattern from our suppliers, we applied it to all our mail servers, almost immediately, to make them virus free/safe.

If you suspect your PC may be infected, it is important to act fast by quickly disconnecting your PC/network from the internet, updated your virus pattern/anti-virus software and clean up all internet PC first before connecting to the internet again. Protect your network and at the same time stop the spreading of the virus.

About the virus notification mail, do not be alarm. Most network/mail servers are virus protected hence when the server detect any virus email, server will delete it and send out two notification mail, one to sender and one to receiver, informing both parties about the virus mail. Some people may not appreciate the notification mail but is important/necessary to inform both sender and recipient about the virus mail and we are sure that many people do like to have such virus notification email features.

If you have been accused of sending virus email when you are sure that your PC/network are virus free, well... that virus email may not have come from your domain @yourdomainname.com at all, but from people with PC still infected with virus who happen to have email addresses of your domain on their PC (mail address book, ICQ database, local files... etc) and will create and send out emails using your domain email account name! Any PC infected with virus will contribute to the propagation of the virus mail.

Method of Infection - W32/Fizzer.A

This worm spreads via KaZaa and email, mass-mailing itself to many addresses and sometimes forging the sender address. It is received as an executable attachment and requires users to "double-click" on the virus in order to get infected. The worm stores various compressed information in its resource section. This information can vary from sample to sample resulting in different lengths of infected files. The virus injects its ISERVC.DLL file into each process that is run after infection occurs. Prior to the deletion of this DLL, it must be unloaded. The 4.2.40 engine is required for repair of this threat. If a file called UNINSTALL.PKY exists in %WINDIR%, the worm does not infected the machine. The content of this file does not matter.

Symptoms - W32/Fizzer.A

- Unexpected traffic on port 6667 (IRC) or 5190 (AIM)
- Presence of the aforementioned filenames and registry keys

Manual Removal Instructions - W32/Fizzer.A

To remove this virus, please follow these steps:

1. Reboot the system into Safe Mode (hit the F8 key as soon as the Starting Windows text is displayed, choose Safe Mode)

2. Delete the following files from your WINDOWS directory (typically c:\windows or c:\winnt)
       • initbak.dat
       • iservc.exe
       • ProgOp.exe
       • iservc.dll


3. Edit registry
       • Under the key: "HKEY_CLASSES_ROOT\txtfile\shell\open\command"
       • Set the value to "NOTEPAD.EXE %1"
       • Delete the "SystemInit" value from       
       • "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run"
       • Delete the key "HKEY_CLASSES_ROOT\Applications\ProgOp.exe"
       • Delete the key "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\S1TRACE"

4. Reboot the system

For more information - W32/Fizzer.A
Please see these websites for more information regarding this new updated virus pattern...

http://vil.nai.com
http://www.f-prot.com
http://securityresponse.symantec.com
 
 
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