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I would like to express our satisfaction with services provided by Webserver. As a web host provider, Webserver always deliver stable and reliable email hosting after we transfer from other web hosting company since last year. Besides that, I am also very happy working with the enterprise support team and sales department. They are professional yet friendly, especially Miss Lam and Vincent, I have always been genuinely impressed with the quick and good response we get so consistently.
I look forward to a long business relationship with Webserver.
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Hi Support,
I am really impressed with the support and assistance provided by your team, especially Ms. Lam on the dedicated server setup recently.
Thanks again and keep up the great service!
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“Your team has been proactive in suggesting new ideas and solutions whenever any problem arises.”
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“You have developed a creative solution for our requirements and have provided a professional yet personalised service.”
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“Special thanks to you, for your dedication, hard work and your ability to respond to each inquiry with patience and professionalism.”
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“The service was first class and highly professional, and their assistance was invaluable in launching our business. Today, a company has many choices in selecting a web hosting firm as the work can be done from almost anywhere on the Net, however, it is hard to imagine us obtaining any better service than that provided [...]
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“Your after-sales support certainly proved awesome, in terms of internet speed and the quality of your support. I’m certain that webserver is one of the best hosting company, if not the best, in Malaysia.”
Adrian Oh
www.neowave.com.my
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“Your response times never ceases to amaze me Thanks Alfred for the comforting email. Looks like I made the right choice when it came to web hosting, unlike my predecessor.”
Alex P’ng C.M.
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“I am IMPRESSED. Your reply is indeed fast. Your are in my good books. Let me see what I can do over at my end.”
Elvin Tan
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“The server I resell for is located in Malaysia. This is a very impressive server, as the technology is top notch and their customer service is superb. I think you will find the prices extremely competitive, the technology excellent, and customer service quite pleasant.
I can confidently recommend one of the best Web Hosting companies I’ve [...]
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“The response for after sales service is fast and effective. My posted question responded immediately even non-working day.”
Ong Yew Seng
www.digiweaver.com.my
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“I don’t know about the cheapest webhosting around but the general rule of thumbs I hold on to is ‘good stuffs don’t come cheap’. One should be looking for the support services rather than the prices because the ‘cost’ of bad service is much more ‘expensive’ than the savings you made from the yearly fee.
I [...]
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“We would like to comment on the excellent technical support we have been receiving so far from your company. Though our set up was complex, your technical support staff was patient and cooperative with our needs. In particular I would like to mentioned Wong in technical support who consistently went the extra mile in his [...]
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“Anyway, thanks for all your help on the rebooting and restarting. Your support is still the best I’ve seen so far. Keep up the good work –and don’t work so late … we’re developers, so no choice, you should go to bed early!
Thanks again ”
Joseph
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“I can’t even tell you how pleased and grateful I am that you have purchased and installed the anti-virus software for the e-mail server. I go two messages today letting me know the virus never reached my mailbox. I also love the way it is set up, that it was coming from my domain mail [...]
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“Yes I noticed all these virus warnings and was concerned about this as well. Thank you all for updating the servers with anti virus software. Great job you guys. Of course we run as well anti virus software on our systems and never open any attachments.
Best regards”
Client form Panama
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“I must have been disconnected from the live help screen, perhaps due to the connection? Anyway, I want to tell you what a good idea that is for you to do that! Very good for customer service.
Also, I want you to know that Ms. Law is doing an absolutely excellent job of providing customer support! [...]
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“Just a huge thanks to you and your team at webserver.com.my. Your response time has always been excellent which is a breath of fresh air after dealing with so western based ISP’s. You cannot beat the price also!
Client from Canada
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“Good work for Webserver Support Team, once again you’ve proven to be the best!! I must say for all the 5 main hosting companies in Malaysia, Webserver is still my number one. You guys not only have great customer service but as well as a very nice and skillful support team.
Thank you and thank you [...]
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“hi and thank you.
i love u guys. you are all very serious about customer service and support. Always ready to respond quickly. tks.”
Vincent Lew
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* I have been using your services for the past 2-3 years
(www.themaxmedia.com) and I can say you are one of the best web hosting provider in Malaysia. Please keep up the good work!
Regards,
Ryan
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Dear Support,
“I have of late been receiving quite a number of e-mails from your system indicating that viruses were sent to me and that it was stopped by your system.
I realize that this means your servers and anti virus software are doing their job.
My Yahoo account is frequently clogged as they are unable to stop [...]
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“The staff you’ve developed are as absolutely delightful as they are hard working and dedicated. This all makes me know I made a good decision to host my client’s sites with you on that June evening in 2000.”
Client from Panama
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“This is to thank you Mr. Derek and the Support team at webserver.com.my, I have two servers at your company and willing to get more, You got more reasons to be the best webhosting and dedicated server provider in Asia , Hope to hear very soon you become 1st webhosting in the Global.
keep up the [...]
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Here I would like to take this opportunity to rate your overall customer service is excellent. Million thanks for your fast reaponse time over the year of 2003.
Frankie, Giantspot
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Just wannna say thanks for your very warm service. all ya’ll in webserver. Thank you for the fast replies. cause none of my previous provider respond as fast as you guys, i mean by phone. If i drop by KL one of these days, would you guys in webserver like to party with me?
Client from [...]
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It was a good experience I had going through some server issues with your staffs Ms. Yap and Crystal, they are fast, helpful, patient and never give up. I am glad you have such good and professional team members to serve people like me who are practically a dummie in technical problems. Keep it up [...]
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Great job, really, with a blazing fast reply! Thank you so much. Both worked.
saray.com.my
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“I’m happy and very pleased with the fast response of support and email replies from the webserver support team. Emails are short, precise and direct to the point.
Thanks for the help and support! Keep up the good work … well done!”
Ken Mun
Digital Commerce (M) Sdn Bhd
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Things are running fine. But one thing for sure is that “webserver has never failed us in the last 4 years of service. Service is dependable 24 hours a day even on a public holiday.
Everlyn
Selangorbar.org
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Your response times and support are amazing Thanks Law for all the knowledgeable support to the user likes me. Looks like I made the right choice when it came to web hosting.
I want you to know that Ms. Law is doing an absolutely excellent job of providing customer support! She is very knowledgeable [...]
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I would rate it is as 9 out 10. Furthermore our team is looking forward to work along with you in the future.
Czar Czamhudy Md Saidan
MediaBanc International
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The support team is excellent and is professional in its approach towards the customers.
I have to tell you that I have been a customer for webserver for the past 4 years and had no problems dealing with, as you guys are doing an excellent job.
Prakash
Forte Avenue Consultancy Sdn Bhd
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“I must also take this opportunity to declare that for this past year which is our first year, your team has been supportive, prompt and friendly, especially with illiterate newcomers like me who really need ‘layman language’ in order to understand the WEB. In fact, your company was strongly recommended by my IT Support Person, [...]
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First of all I must say you and your team have provided excellent and timely service. We are very glad and we thank you for the recent services. We will definitely be in touch for any of our web-based requirements. Once again, keep up the good work.
Shamir Chakrabarty b. Abdullah
Chief Executive Officer
Novalogics Energy Corporation S/B
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Dear Alfred,
Please allow me on behalf of OEM Autoseats Malaysia Sdn Bhd. to thank you and your wonderful staff for the excellent service that I have received from WebServer over the last two years.
Prior to using WebServer we were using another company to host our domain name and also our email email servers, and we [...]
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Dear friendly and very patient staff of webserver,
“Thank gain for your very help advice on signing up and your patience in this matter. It is fine to go ahead registering for me mastileconcepts.com instead.
In fact would just like to compliment your whole staff and process of signing up, it was stress free, efficient and you [...]
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I would like to take this opportunity to thank the support team for the excellent support and prompt services that I have been receiving for the past 4 years. Great working with such a reliable and efficient team – keep up the good work!
Julie Tay
XIS Capital Corporation Sdn Bhd
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Hi Guys,
“Just felt it was about time to write a testimonial for you all. I’ve been customer for almost 2 years now and the service I receive has always been great:
i) fast, efficient and knowledgeable staff really help me  spend time on other things in my own business.
ii) reliable servers with large amounts and features [...]
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Dear Webserver Team,
I am glad to have dealt with WebServer (Acme Commerce Sdn. Bhd.) since 2003, during which time you have provided our business with excellent support in the areas of website hosting, domain registration and renewal. I should say the technical support from the support team has been the top service which we relied [...]
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Gastrodome Management Services Sdn. Bhd. would like to take this opportunity to thank you for your good service for the email hosting and spam filtering service. Currently we are subscribing for 5 domains and spam filtering service which is gastrodome.com.my, osmosis.com.my, bodega.com.my, telawi.com.my and atrium.com.my.
After subscribe for the spam filtering service for more than 6 [...]
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Dear Webserver Team,
Thank you for your promptly response regarding to your company services. Currently for what we have deal with Webserver was great and the people who handle our account were friendly and helpful.
Thank you again & Happy Chinese New Year.
Sincere regards,
Chong Li Ken
Binary Vintage Sdn. Bhd.
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Webserver has undeniably proven itself to be a truly reliable hosting service provider. They are the best I’ve seen so far and the support level received by them is remarkable. They have proven to be an asset to us, especially Ms. Law who have been very patient and helpful with our demands. Keep up with [...]
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It is my pleasure to inform that your SPAM FILTER service has helped our clients greatly by allowing them to spend productive time attending to important and valid emails as opposed to wasting time filtering through their mails on a daily basis. The anti-spam service is no doubt a valued service and is much needed [...]
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Dear Phoenix,
I have several companies doing various services including venture capital management, support outsourcing services, professional accountancy, etc since my first at Webserver in 2004 under Matrix Divine Sdn Bhd
Quite recently, I am very delighted to be assisted by you in aspects beyond my expectations. Apart from your friendly and helpful service, one thing to [...]
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Dear Ms. Law,
We pleased with Webserver’s service to us so far and our working relationship has also strengthened over the years. You have fulfilled the commitment extended to us in providing better service and support and to date you have not failed us.
Thank you again for your technical support all these years and we look [...]
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Dear Webserver Team,
Thank you again for the prompt and excellent support all these years. Webserver has proven to us again that we made the correct choice. It certainly is a blessing to have found a web hosting with such a capable, friendly and helpful team. Best wishes for your continued and well-deserved success.
Â
Best regards,
Leong Teik [...]
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Hi Webserver @ Management Team,
Today I was spoken to your support team (John)regarding to my mail issues. He able to solve my problem and had given me such a clear and good explanation. Keep up the good work John and webserver! Thank you for your solving my problem.
Best regards,
Khairudin Ibrahim
AFTAAS
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Hi There,
I am Muhamad Hidir, Technical Support Engineer from MyRF-Tag Sdn. Bhd. On 6th December 2007 at 6.10pm my webmail could not be opened. So I called the Webserver Operation Centre to report about the problem. Mr. Vincent answered my call and solve the in 5 minutes.
I would like to say thanks for addressing the problem [...]
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Dear Webserver,
Thank you so much. I still like your friendly and polite CSRs. We have turned down other vendors who offer us the same hosting services because I feel more comfortable with your team. Thank you for your support so far especially Alex for your patience handling my calls and enquiries.
Regards,
Lynne Ho
World Class Training Centre
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Hi Alfred,
I would like to congratulate and praise your support team namely Jeff, Suvin, and Vincent.Â
Support response has always been prompt and efficient. It does not matter whether the issue faced is an external matter beyond their control eg. upstream problems. Their patience is commendable since they actually take the time to explain to me [...]
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“I would like to thank Ms. Lam for doing the excellent job for our company World Education Council.” – Mirza
IT Administrator, World Education Council
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Dear Sales & Support Team of Webserver,
We are pleased with Webserver’s service and prompt response all these years, and would like to take this opportunity to thank the sales and support teams for their excellent support and services that we have been receiving for the past 7 years.
I feel that the whole WEBSERVER team is [...]
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 Dear Mr. Alfred,
I wish to take the opportunity to thank your entire team for successful Serf and ROCKS migration. Our special thanks go to Ms. lam who has not only shown the extreme competency level but had always been highly accommodative and courteous during the entire process.
Our thanks go to other members of the team [...]
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 Â
Hi webserver,
Â
I would like to take this opportunity to thank Ms. Lam. She is very helpful all the time and putting a lot of efforts on our server migration. Without her help our server migration cannot be done successfully. She is a great and responsible employee.
sookee
www.smarthumb.com
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Dear Ms. Ashley Yap,
Thank you for your email. I have logged in and found this service very interesting and value-added.
I have as well change the data and others. Thank you for keep improving the service delivery and rest assure that the African Union cherishes the good professional and business relationship with your organization and we [...]
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Thank you, this is really convenient! Good job! Looking forward to
subscribe more with you.
Shukri Marmin
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“I take this opportunity to thank you and your team for a superb level of SUPPORT”
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“You are right and proven to be best.”
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“Keep up with the good job!”
